Reference

Legal terms for your 7star account

7star legal terms explain how account access, wallet records, cookies and support requests work before you open your account.

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7star Legal terms for your 7star account
CONTACT ROUTES

Reach us about legal requests

Legal questions often need context, so we ask you to write from the email linked to your account whenever possible. Include your account ID, the payment reference if your request involves UPI, Paytm or PhonePe, and a short reason for the change you want. We reply in plain language and may ask for proof before we alter a record for accuracy.

Team online

Account record request

Use the account help channel when you need a copy, correction or deletion request checked. We may ask you to confirm your email, phone number and recent payment reference before sharing account records.

Payment record query

For UPI, Paytm or PhonePe legal queries, send the transaction ID and time shown by your app. We compare it with our wallet ledger before making any record change.

Formal legal contact

If your request comes from an advocate, court, authority or payment partner, include the document reference and contact details. Our team checks scope, identity and legal basis before responding.

ACCOUNT CARE

Your legal controls inside the account

Your account record is handled as a legal file, not just a profile. We separate login data, wallet records, device signals and contact history so a request can…

Data handling

We collect account details, login signals, wallet records and support messages for legal, security and service reasons.

Cookie choices

Cookies record session status, device signals and fraud checks linked to your account.

Account security

Keep your login private and tell us quickly if you notice account access you did not allow.

Retention period

Payment references, identity checks and contact history are kept while needed for law, dispute handling, audit and security.

Who to contact

For corrections, access requests or deletion questions, contact support from your linked email.

Request changes

Tell us exactly which record you want changed and why. We check your request against payment logs, account activity and…

Answers on 7star legal rights

These answers explain how our legal terms affect your account, payments, cookies and contact rights. They are written for India in plain English, but they do not replace local legal advice. If your location, age, identity or payment record raises a legal question, eligibility depends on local law and is available where local law permits. Use them before you open an account or when you ask us to change a record.

They apply when you create, access or use your account, contact support, use wallet services or ask us to handle a record. If local law does not permit access, account services may not be available.

We keep details needed to run and protect your account, including login records, contact history, payment references and device signals. Records are retained only while needed for law, security, disputes or operations.

Yes, you can ask us to correct inaccurate account details. We may request proof, compare payment or identity records, and explain if a record must remain unchanged for legal or audit reasons.

Payment records are matched with wallet entries, transaction IDs and timing shown by the payment app. We use those details for reconciliation, dispute checks, fraud detection and legally required record keeping.

We may pause access, withdrawals or account changes while the check is active. Our team reviews the record, may ask for proof, and then tells you what action can be taken.

You can request deletion, and we will remove what law allows. Some payment, identity, dispute or security records may need to stay for a required period before deletion or anonymisation.

Send legal documents through the support route linked to your account, or ask support for the right contact path. Include document references, account ID and a clear request so we can assess scope.

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